Real Change Starts Within

 

Specializing in OAS CAHPS, HCAHPS, clinical patient experience improvement, leadership development, and professional coaching to propel healthcare leaders forward in their commitment to CARE.

 
PX Leadership Academy

Patient Experience

Connecting your specialty to the patients you serve..

I work to improve your healthcare organization’s patient experiences from start to finish, providing a unique culture assessment, evidenced-based practical process improvements and critical recommendations to help you bridge the gap between what you want your patients to experience and what they actually do experience!

 
MORE ABOUT

My expertise

 

MOST FREQUENT QUESTIONS

  • Workshops are customized and created to what you need, when you need it. Our Implicit Bias Training workshop will be offered regularly to facilitate Michigan healthcare professionals.

  • Pricing is based off of a few variables including the type of workshop, length of the workshop and the number of participants. We are very reasonable and always work with our clients in regards to cost. Our heart is to partner with you to optimize your team.

  • Workshops average anywhere from 2 hours to 3 days. We customize the teaching plan based off of the goal of the workshop. See our workshop page for commonly requested workshops.